Help
Here are answers to some of the most common questions we receive. If you don't find an answer here, you are welcome to email info@upspringbaby.com
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Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
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How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
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Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
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Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
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